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Order Returns & Exchanges

Your satisfaction is our priority. If you're not happy with your purchase, we offer a transparent and easy return process.

Our Returns Policy

Most new, unused items can be returned within 30 days for a full refund or exchange. Items must be in original condition and packaging.

How to Initiate a Return

Contact us at info@batterypack.com.ph.

Return Process & Refunds

Once we receive and inspect your return, we will issue a refund within 7–10 business days. Exchanges will be processed promptly.

Important Conditions

» Items must be unused and in original condition.
» Include proof of purchase or receipt.
» Return shipping covered only for faulty or wrong items.

Need Help?

Contact our support team Monday to Friday, 9 AM to 6 PM.

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